Privacy Policy

1. Introduction

AutomatedGuestAI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation services for hotels and resorts.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and property details you provide when contacting us or signing up for our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
• Service Data: Data processed through our AI chatbot, WhatsApp automation, and voice agent services, including guest inquiries and booking information.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI automation services
• Respond to your inquiries and provide customer support
• Improve and personalise your experience
• Send you service-related updates and marketing communications (with your consent)
• Comply with legal obligations and protect our rights

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our services (such as hosting, analytics, and communication platforms), subject to confidentiality agreements. We may also disclose information when required by law or to protect our legal rights.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access, correct, or delete your personal information
• Withdraw consent for data processing
• Object to or restrict certain data processing activities
• Request a copy of your data in a portable format

To exercise these rights, contact us at info@automatedguest.com.

7. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@automatedguest.com or call us at +91 80654 80665.